Privacy Policy
Previous Updated Version: 08 October 2024
Currently Updated Version: 30 June 2026
POPI (Protection of Personal Information) Policy
The right to privacy is an integral human right recognised and protected in the South African Constitution and in the Protection of Personal Information Act 4 of 2013 (“POPIA”).
POPIA aims to promote the protection of privacy by providing guiding principles that are intended to be applied to the processing of Personal Information in a context-sensitive manner.
Through the provision of quality goods and services, Group7 Properties is necessarily involved in the collection, use and disclosure of certain aspects of the Personal Information of clients, customers, employees etc.
A person’s right to privacy entails having control over his or her Personal Information and being able to conduct his or her affairs relatively free from unwanted intrusions.
Given the importance of privacy, Group7 Properties is committed to effectively managing Personal Information in accordance with the provisions of POPIA.
At Group7 Properties, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with our real estate agency. Please take a moment to read this Privacy Policy carefully to understand our practices.
1. Information We Collect
We may collect the following types of personal information from you:
1.1. Contact Information: This includes your name, email address, postal address, and phone number, which we may collect when you inquire about our services or properties.
1.2. Property Preferences: Information about your property preferences, such as the type of property you are looking for, your budget, and desired location.
1.3. Transaction Information: Details of any transactions you engage in through our services, including information about properties you buy, sell, or rent through Group7 Properties.
1.4. Financial Information: In some cases, we may collect financial information, such as your credit score, to assist in property financing or rental applications.
1.5. Website and Communication Data: Information collected through our website, including your IP address, browser type, and usage patterns. We may also collect information from your communication with us, such as emails or chat logs.
2. How We Use Your Information
We use your personal information for the following purposes:
2.1. Providing Services: To provide you with our real estate services, including property listings, viewings, negotiations, and transactions.
2.2. Communication: To communicate with you regarding property updates, market trends, and promotional offers.
2.3. Legal Compliance: To comply with legal obligations, such as verifying your identity for property transactions, complying with SARS requirements, PPRA requirements, and FIC Compliance requirements.
2.4. Improvement of Services: To analyze and improve our services, including our website and customer experience.
3. How We Share Your Information
We may share your personal information with the following entities:
3.1. Real Estate Partners: We may share your information with real estate agents, brokers, and other professionals involved in property transactions.
3.2. Service Providers: We may use third-party service providers to assist in managing and maintaining our website, communications, and other operational aspects. These service providers may have access to your personal information, but only to perform the services we require of them.
3.3. Legal Requirements: We may disclose your information to comply with legal obligations, enforce our policies, or protect our rights, property, or safety.
4. Security and Data Retention
We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We retain your data only for as long as necessary for the purposes outlined in this Privacy Policy or as required by applicable laws.
5. Your Rights and Choices
You have the right to:
5.1. Access and Correct: Access and correct your personal information held by Group7 Properties.
5.2. Withdraw Consent: Withdraw your consent for specific data processing activities, where applicable.
5.3. Data Portability: Request a copy of your data in a structured, machine-readable format.
5.4. Delete Data: Request the deletion of your personal information under certain circumstances.
6. Contact Us
If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please contact us:
Group7 Properties, Unit 4A Pastorie Park, Cnr Reitz and Lourens Street, Somerset West; admin@group7properties.co.za; 021 822 6677
7. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any updates will be posted on our website with the effective date.
By using our services or interacting with Group7 Properties, you consent to the practices described in this Privacy Policy.
